LESSONS SCHEDULING:

  

•  Lessons occur at the same time each week. Day/time are subject to teacher’s availability

• Lesson length can vary depending on age and level of the student

• Occasional lessons can be scheduled on request at a different rate 

• A lesson slot is considered booked when the payment has been finalised

 

       PAYMENT METHOD: 

• Payment per term must be finalized before the first lesson. We expect students to commit to their allocated lesson times for the entirety of the term or the period paid for at the time of enrolment.

• Under no circumstances paid fees are refundable. 

 

       CANCELLATION POLICY 

• If a lesson needs to be reschedule (for sickness or any other reason), teachers must be notified at least 24h prior the lesson time. 

• Catch ups must happen within the same term and depending on teachers slots availability. However, there will be no more than one lesson rescheduled per term.

• Lessons missed in a term cannot be transferred to the next.

• Missed lessons can only be rescheduled ONCE. 

• FIVE WEEKS NOTICE is required if lessons are going to be permanently cancelled.